BookingCenter Home Page

Customer Reviews

We are proud of the successes our customers are having with BookingCenter. Whether it's managing the day-to-day functions of their inn, or checking-in hundreds of tourists a day at their resort, we're excited to be a part of helping property managers expand their business and realize efficiencies. To view customers on a Google map who use Online Bookings and/or the Global Boking Network (ie, more use a PMS solution than are listed here), click here.

Read below about how these folks are using BookingCenter:

Natasha Kiminsky - MyPMS user, resort in Winnipeg, Canada

I'm definitely ready now for the GDS.  I would have done so over the summer/fall, but I was running the resort 24/7 and hardly had five minutes a day to check my email.   It was a solid first season and I'm really glad we had Booking Center!  We couldn't have done this without you guys.

The Cottages at Clear Lake
Winnipeg, Alberta

Linda Hammond - MyPMS user, limited service business hotel, Portsmouth, Ohio

Your software support team has been the most friendly and willing I have experienced anywhere. Thanks you for being such a joy to work with

The Ameristay Portsmouth
Portsmouth, Ohio

Rick Mangu - MyPMS user, hotel owner/operator of California hotels

We deploy MyPMS with Booking Center's integrated Internet Reservations and Global Distribution across all of our properties as needed because, quite simply, there's no 'technology trio' quite like it on the market today. No other system can deliver the property and people management tools and seamlessly integrate them in real-time to GDS channels and our web site like MyPMS does. We estimate that our ROI on MyPMS adds up to tens of thousands of dollars annually, and the business synergies of a centralized Web-enabled PMS with integrated Internet Reservations and Global Distribution continue to multiply as online bookings double every two years.

Rick Mangu
Country Plaza Inn By San Clemente Beach and the Madison Inn, Sacramento, CA
+1-949 498 8800
35 Via Pico Plaza
San Clemente, 92672 USA

Roger Abbott - Desktop user, Resort owner, aggressive Internet marketer

I have used Booking Center for over two years. I use all of its components and find them all very useful. I believe the system dramatically improves productivity and also sales through their distribution programs. I am making approx. 20% of my bookings on-line using their book now buttons. I am also seeing approx. 20% coming from the GDS and Internet Booking services.

I have grown my business from $500K gross per year to nearly $2,500,000 in the past 15 months.

    Roger Abbott
    40472 Big Bear Blvd.
    Big Bear Lake, California 92315

Cowboy Joe - Desktop Pro and Point of Sale user

We wanted to let y’all know how much we appreciate BookingCenter on a daily basis here at the Kickapoo Valley Ranch! It is incredibly easy to navigate the reservation system and checking guests out is now a breeze. The reports helped us analyze our business to the finest detail and make some drastic choices regarding pricing, etc… We also sell many additional items to guests and the inventory capacity is great "

Cowboy Joe
Kickapoo Valley Ranch
La Farge, WI

Duchamp Family - Desktop Pro and Point of Sale user on a wide area network connecting two sites 20 miles apart

We love getting online bookings! They take no time, as they don't ask questions or want a discount.... They just book a room and pay. Since we run the business from two locations it is imperative to be accurate with reservations. BookingCenter handles this automatically and allows a quick check of the calendar. Plus their technical support personnel are competent, patient and friendly.”

Kathleen Duchamp
Branscomb Bodega Bay Inn
Bodega Bay, CA

Melanie Gideon - Desktop Lite User

I had been selected for a full tourism tax and special district assessment audit and they needed to do this the very next week. This onsite audit took multiple days and two reams of printed paper and covered 4 years of operation. The auditor looked at the records electronically and in printed reports. The auditor also scrutinized the online system of reservations.

Luckily for me, I had BookingCenter on my side. Not only was I able to generate all the types of reports he required but (having used BookingCenter consistently) I had all the records all ready to go, without having to rush around and prepare for his visit!! I generated reports and analysis for the auditor that I had never used before when managing my business. The BookingCenter system had these analysis reports pre-programmed, all streamlined and set up, so I could easily get the right combinations for his inquiries. By the second day of his requests, I would think to myself, "Okay, I do not know this but I will bet BookingCenter has it in this software somewhere." And it was easy enough that I did not even call BookingCenter support.

The audit went smooth, and we did not owed any back taxes. Even though I am a small business, I looked and was professional in my responses for the auditor.

Thanks BookingCenter! Your system made this high pressure, over the top month, just so much better.

Melanie Gideon, Innkeeper
Captain's Inn at Moss Landing
Mosss Landing, CA

Matthew Parker - Desktop Pro user, Innkeeper

We use the Booking Center and believe it's the best product on the market after comparing with the other systems out there including Guest Tracker and Rezovations. Booking Center is much further down the road in terms of its technical capabilities and support in our opinion. Their responsiveness to Innkeeper feedback and suggested improvements is quite impressive. Internet distribution of your inventory is extensive and immediate synchronization with Version 5.0 makes double bookings impossible.

Matthew Parker
7 Sea Street
Nantucket, MA 02554
"Among Nantucket's Finest Small Lodgings" Frommers

Trent Blizzard - Marketing Consultant and President of Blizzard Marketing. Read his review at:

    One of our favorite companies in this arena is BookingCenter.  They offer a powerful online reservation system that distributes rooms to major online resources like the WorldRes Network, Sabre, and the Galileo GDS systems.  We are really impressed by some of the following:

    • The breadth of online resources that BookingCenter distributes to.
    • The synchronization of their property management software with online booking channels, and the yield management and pricing features -- we think it is unparalleled in the B&B market.
    • BookingCenter is a preferred provider for WorldRes, and can get you into the WorldRes network seamlessly.

      1001 Grand Avenue, Suite 203
      Glenwood Springs, CO 81601

Edward Bunn - 10 year user of Desktop Pro with 12 POS (Point of Sale) terminals

    We manage about 15,000 guests with over 25,000 bookings using our BookingCenter Software every day. Our 10 reservation agents continually find new ways to make BookingCenter work for us. I think it's a splendid product!

      Edward Bunn
      Solar Springs Health Retreat
      96 Osbourne Avenue
      Bundanoon NSW 2578
      02 4883 6027

Tristan Rhodes - Cottage owner, user of BookingCenter Lite with Network and the embodiment of hospitality

I checked out software ... and NONE of the other software had the comprehensive global marketing network of and in my first year thanks to that connection I had guests from three different European countries establishing a repeat international clientele from the beginning.

    Tristan Rhodes
    Lemontree Cottages
    16012 Drake
    Guerneville, California 95460

Bill Shultz - Hotel owner, user of Desktop Pro and an aggressive Internet marketer

    We should put every hotel in Anchorage {at least those who know what's good for them :-)} on BookingCenter.

      United States: Hotel
      The Grizzly Inn
      333 Sitka St.
      Anchorage, Alaska 99501


Nicholas Wyatt - Travel Agent owner/manager, user of Desktop Pro

    I gotta tell you, I'm really impressed by how quickly you work on suggestions. I'm not used to this! With the last software company we used they always seemed to have the attitude that there couldn't possibly be anything wrong with THEIR software, so I must be an idiot or they would simply tell me that's the way the software works so I'd have to get used to it.

    I'm even more happy now we've made the switch!

    United States: Travel Agency
    InnHouse Vacation Rentals
    3501 West Vine Street, Suite 115
    Kissimmee, FL, 34741 USA
    407 932 2058

Kirstein Combrink- Inn owner/Manager, user of BookingCenter Lite with Network Add-on

    This is the most user friendly and value for money software that I came across. What particularly impressed me:

    1. You can decide and purchase only the modules that will suit your operation best
    2. Particular easy and simple to use and make bookings - your complete availability grid visible from where any action can be performed.
    3. Professional and prompt support from the support and sales teams -especially Jeff Tweddale and Dan Arendt.
    4. The software DEMO & BC LITE is easily downloaded in minutes from the internet - no cost or risk involved. Then you only spend $ 150 or $ 395 to be connected to the On-line bookings network depending on your number of rooms/ units and inventory.

    I suggest that you get started by downloading or buying either the BookingCentre LITE or PRO in order to start setting up your own property info into the software. Then start operating your booking system to get fully acquainted with it before registering and publishing your rooms on the internet. I am confident that you will enjoy it as much as I do!

    I am really excited about the opportunities with this amazing product and hope that it would also suit and fulfill your needs.

      Kirstein Combrink
      Sontyger Guesthouse
      Tyger Valley, Cape
      Tel 021 9190711 Fax 021 9190712
      Member of the CAPE LODGES GROUP

Vicky Jordan - Hospitality student at Mississippi Gulf Coast Community College

    I'm currently attending Hospitality & Tourism classes at a college. We were given several web sites to download "front office" software. I can truthfully say that of the different ones that I tried, BookingCenter offered the most complete and user-friendly version. I shared this with my classmates and even my instructor, Ms Anna M. Cuevas, was very impressed.

    Vicky Jordan